OPERATIONAL BLUE PRINTS & CORE STRATEGIES

Soulotel management services provides, investors and developers with a superior and comprehensive range of management services.


Our team are centred on creating lasting relationships with our partners, guests and investors, ensuring business prosperity and longevity for all stakeholders including ourselves.


We deliver a first class comprehensive hospitality, by utilising the very best talent and resources in the industry. Our strategic expertise ensure developers and businesses are able to utilise our considerable experience and full spectrum of competencies, with turnkey solutions for professional Hotel and resort management, even for the most complex of developments.


Soulotel Group provide Consultancy and Management of the entire project's life cycle –

  • from development of the initial concept, through to long term operation;
  • Including Specialist opening services essential in guaranteeing the successful opening and long term operation


The solution includes three distinct phases namely Planning, Implementation and Operations.

PLANNING

Evaluation of the financial feasibility and viability of the prospective hotel or resort development, including its many components.

Review and assessment of current and local market conditions

Recommendation and selection with owner/developer of the most suitable master planners, architects , designers project managers and other specialists, to create the optimum product

Facilities programme, services , amenities and infrastructure

Ensure that the development delivers enhanced design standards and operational efficiencies.

IMPLEMENTATION

Development of the pre-opening budget

Establishment of operating concept, staffing and training plans

Development and implementation of food and beverage concepts

Identification, recruitment, training, motivation and supervision of department heads and operational teams

Specifications and acquisition of necessary IT and operating equipment

Implementation of management control systems and full financial reporting

Development and implementation of marketing advertising, public relations and sales plans

OPERATIONS

Soulotel Hotel group will provide total management for the property including but not to be limited to


Ongoing recruitment , training and development of all categories

Implementation of active sales and marketing initiatives in local and external markets, including access to the Soulotel's corporate initiatives to derive maximum benefit and exposure

Constantly improving food and beverage offers by focusing on exquisite cuisine and seamless service

Ensuring high standards of housekeeping are maintained in rooms .public areas, back of house and other facilities of the property

Implementing financial controls, forecasting and reporting

Supervision of all purchasing, supply and administration procedures

Acting as the Owner's representative and keeping the Owner fully informed with regards to performance

Implementation of quality controls to ensure that the facility maintains the agreed quality standards

Execution of preventative maintenance programs and capital investment programs to ensure the facilities value is optimized.

PURCHASING SYNERGIES

Soulotel believe that it will contribute to lowering the cost of operations through the long association and experience our management team have with industry suppliers.


This covers the purchasing of economic products such as insurance, energy, telecommunications, technology, employee benefits, food and beverage, furniture, fixtures and equipment to operating supplies.


Financial Strategy – capitalize on earning potential


Soulotel revenue and earnings will derive primarily from hotel, resorts and wellness, Spa operations, which include the operation of company, leased, owned and managed hotels and resorts and other fees earned from related hospitality services.


Soulotel cash flow is generated from multiple sources within its hotels, resorts and Spa segments, including leased hotel activities, owned hotels, management contract fees, as well as reservation fees, marketing fees and technical services fees.


By focusing on its role as manager of hotels and resorts, the group can expand its brands presence and gain additional cash flow with modest capital commitment.


Soulotel will deliver business results and add value through revenue growth and operational efficiency by process improvement, understanding and focusing on key drivers of sales, associates and customer satisfaction, profitability and quality.